Terms of service

By using this store or placing an order, you agree to these terms and the policies linked from the store.

Products and orders

Product availability, options and prices may change. Check the selected option and checkout total before paying. We may cancel or limit an order affected by an obvious pricing error, suspected fraud, unavailable inventory or an undeliverable address, and will refund any amount collected for a cancelled order.

Accuracy

We aim to describe products accurately. Images may include styling items that are not supplied. Measurements, materials or included accessories are promised only when stated on the product page or confirmed in writing by support.

Payments

Prices are in USD. Available payment methods are shown at checkout and processed through Shopify and the displayed payment provider.

Shipping, returns and refunds

The Shipping Policy and Return & Refund Policy form part of these terms. They explain processing, estimated delivery, charges, return eligibility and refund timing.

Acceptable use

Do not misuse the store, interfere with its security, submit unlawful material or attempt unauthorized access.

Liability and consumer rights

To the maximum extent permitted by law, the store is not responsible for indirect or consequential loss arising from use of the site or products. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Governing law

These terms are governed by the laws of California, United States, without limiting mandatory consumer protections that apply in your place of residence.

Contact

Email support@firsena.com with questions about these terms.